Privacy Policy

Space Ninja respects your privacy and is committed to protecting your personal information.

Who we are

Space Ninja provides website design, creative content, admin support, business systems and training services.

Website: www.space-ninja.co.uk
Email: info@space-ninja.co.uk

What information we collect

We may collect personal information when you contact us, complete a form, email us, book a call, or work with us.

This may include:

• Your name

• Email address

• Phone number

• Business name

• Website address

• Details about your enquiry or project

• Information needed to provide our services

Our website may also collect basic technical information through Wix, cookies and analytics, such as pages visited, device type and general website usage.

How we use your information

We use your information to:

• Respond to enquiries

• Provide quotes and proposals

• Deliver services you have requested

• Manage client projects

• Send invoices and service updates

• Improve our website and services

• Meet legal or accounting requirements

Lawful basis for using your data

We use your personal information where it is necessary to respond to your enquiry, provide a service, manage a contract, meet legal obligations, or where we have a legitimate business interest.

Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers where needed to run the business, such as Wix, email providers, cloud storage, accounting tools or analytics services.

How long we keep your information

We only keep personal information for as long as needed.

Client and financial records may be kept for up to 6 years for accounting and legal purposes. Enquiry information that does not become a client project will not be kept longer than necessary.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve the user experience.

You can adjust cookie settings through your browser or any cookie banner shown on the website.

Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Access the information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Object to certain uses of your information

• Ask us to restrict how we use your information

• Withdraw consent where consent has been used

To make a request, contact us at info@space-ninja.co.uk.

Keeping your information safe

We take reasonable steps to protect your information and prevent unauthorised access, loss or misuse.

Complaints

If you are unhappy with how we handle your personal information, please contact us first at info@space-ninja.co.uk so we can try to resolve it.

You also have the right to complain to the Information Commissioner's Office (ICO).

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.